The Water Damage Restoration Process
Understanding Our Industry-Standard Methods
For the uninitiated, water damage can be stressful and outright confusing. When our customers call, they often ask, "What exactly do you do?"
It's important to us that our customers feel confident and understand the water mitigation process, so if your home has a disaster, our team will explain the next steps and ensure you are updated along the way.
All of our water technicians are highly trained and certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standards for disaster restoration processes and techniques. We also use some of the latest technology to ensure every property is restored quickly and efficiently.
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.