Water Damage Repair and Restoration

Your Certified Cleanup Professionals

Water damage can be expensive to clean up—whether it's caused by a leaky appliance, a broken pipe or an overflown toilet. Unfortunately, unless know how to dry drywall, hardwoods and other materials, you can put your home at risk of mold and other complications. That's why you should turn to trained professionals, like SERVPRO of Alexander, Caldwell, Burke and Catawba Counties. For more than a decade, our water damage specialists have helped thousands of local property owners clean and restore their water-damaged homes and buildings.

As an IICRC-certified firm, we use state-of-the-art technology to thoroughly and efficiently extract and dry excess moisture in your home. We also visit the property regularly to monitor moisture levels and offer status updates so you can have peace of mind. No matter the extent of the damage, our team will respond to any size disaster in the Unifour region of North Carolina, including Hickory, Lenoir, Morganton, Newton and Conover!

Have Water or Flood Damage?
Call Us Today – (828) 396-1070

Locally Owned Company with National Resources

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is locally owned and operated—so we are part of this community too. We are also part of a national network of over 2100 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of Alexander, Caldwell, Burke and Catawba Counties?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 2100 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Hickory home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration