Step 5: Cleaning and Sanitizing

We Restore Your Damaged Belongings

Once our team has extracted and dried the water damage at your property, you may need our professional cleaning services. In many cases, the home's structure isn't the only thing affected—there's also your furniture, clothing and other valuable belongings. Our franchise has invested in cutting-edge technology to ensure we can restore both your belongings and your home. In fact, our Lenoir, NC office has an on-site, state-of-the-art textiles cleaning facility that is able to clean most soft goods.

Our cleaning services typically include an antimicrobial treatment, which mitigates your risk of mold growth. We also offer professional odor removal to get rid of the distinct smell often left by wet materials.

Contents Restoration

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Learn more about Contents Restoration.

  •  Dry Cleaning
  •  Wet Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

Odor Removal and Deodorization

We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments


We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Back to Step 4: Drying and Dehumidification

Forward to Step 6: Restoration

Visit our updated page