SERVPRO of Alexander, Caldwell, Burke and Catawba Counties Employee Photos

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Maria Moore

Office Manager

Maria has been with SERVPRO since 2014. Leaving a career in banking, she now oversees everything from payroll to HR and everything in-between. She's an essential part of our operations.

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Amber Clark

Office Admin - Accounts Receivable

Amber started with us back in 2015. In her role, she makes sure we get paid for all the jobs we do! Her hard work makes everything else possible.

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Carla Chandler

Quality Assurance Lead

Carla has worked with SERVPRO since 2013, and she has worked in different areas of the franchise. As part of the quality assurance team, she answers our phones, periodically checks on customers, and ensures our jobs are being completed to our customers' satisfaction.

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Kaitland Goodwin

Job File Coordinator

Kaitland joined our team in 2021. As a job file coordinator, she's responsible for making sure jobs are completed and compliant with all 3rd-party guidelines.

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Kelli McLauchlin

Job File Coordinator

Kelli joined our team in 2020 as a job file coordinator. She maintains our job records to make sure they are up-to-date and compliant with our guidelines!

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Taylor Green

Job File Coordinator

Taylor joined our team in 2021. As a job file coordinator, she ensures jobs are completed and the appropriate documents are compliant with internal and 3rd-party guidelines.

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Shannon Warlick

HR/Business Development Manager

Shannon joined our team in 2020, and she brings plenty of experience in both human resources and business development. She plays an important part in our operations!

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Erica Boustead

Business Development Representative

Erica joined our team in 2021, after working at a Hickory restaurant that she and her husband own. She represents our company at community events, fosters local relationships, and proudly markets the SERVPRO brand!

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Mike Richey

Commercial Business Development Representative

Mike is one of our Business Development Representatives. He has been with SERVPRO since 2014, but he also has a rich professional background. Mike has a strong commitment to the community, where he specializes in building relationships with commercial businesses.

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Martin Braswell

Key Account Holder

Martin joined us in 2021, after years of working as an insurance adjuster. He helps maintain relationships with our insurance partners, and he manages the staff and inventory at our warehouse!

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Kyle Jacumin

Operations Manager

Kyle first joined SERVPRO in 2010. He oversees all of the departments in the production team and ensures we can make each customer's disaster "Like it never even happened."

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Mandy Ogborn

Contents Manager

Mandy joined us in 2018. As our contents manager, she ensures her team packs out, cleans, and stores our customers' items during the restoration process. She makes sure your belongings are in good hands!

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Adam Brown

Production Manager

After joining our team in 2017, Adam has gone through SERVPRO's rigorous training and certifications process. He started as a crew chief, but he's now one of our production managers for the water department.

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Tammy Gragg

Production Manager

Tammy has been with us since 2011. Though she's served many roles, she currently manages our fire restoration department. This includes our textiles and packout services!

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Thomas Schronce

Production Manager

Thomas joined our team in 2018, but he brings years of experience in the restoration industry. In his role, he manages our mold, biohazard, and HVAC cleaning department!

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Beth Lawrence

Project Manager

Beth has worked with us since 2013. She has served multiple roles during her tenure, but she currently works in our repair to help customers restore their home or business after they have a disaster.

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Chuck Mort

Reconstruction Superintendent

Chuck joined our team in 2019. As a superintendent, he works alongside our crew chiefs, technicians, and contractors to help restore our customers' homes and businesses after a disaster.

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Andrew Harris

Crew Chief

Andrew joined our team in 2019. As a crew chief, he manages a team of technicians to extract and mitigate water damage. He's on the front lines making any water damage "Like it never even happened."

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Ingrid Lainez

Crew Chief

Ingrid joined our team in 2014. Ingrid serves a unique role as the manager of our textiles department. She leads a team that cleans, deodorizes, and returns damaged soft contents to our customers.

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Jonathan Lee

Crew Chief

Jonathan joined our team in 2018. He was one of our technicians before becoming one of our trained and certified crew chiefs! He plays a critical role in the cleanup and restoration process.

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Josh Yelton

Crew Chief

Josh joined our team in 2018. He started as one of our technicians, but he is now trained and certified as one of our crew chiefs. He plays an essential role in the cleanup and restoration process!

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Joshua Anthony

Crew Chief

Joshua joined our team in 2020 as a production technician, but he quickly proved himself and is now one of our crew chiefs. When you have a disaster, his trained team will make any damages look "Like it never even happened."

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Leslie Schronce

Crew Chief

Leslie joined our team in 2019, but she has plenty of experience working in the disaster restoration industry. As a crew chief, she specializes in mold remediation, but she helps any customer with damage!

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Mike Hadley

Crew Chief

Mike has been with SERVPRO since 2013, and he's highly trained and certified. As a crew chief, he ensures his team successfully cleans up disasters. Mike specializes in mold remediation and biohazard cleanup!

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Cameron Passmore

Production Technician

Cameron joined our team in 2020 as one of our technicians. He works alongside our crew chiefs to clean up and restore your property after you've had a disaster.

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Casey Schronce

Production Technician

Casey joined our team in 2020. As a production technician, she works with the rest of our crew to clean up and restore property damage after a disaster.

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Derrick Ogborn

Production Technician

Derrick joined us in 2021. As a technician, he works alongside the crew chiefs in our reconstruction team to build and repair damaged properties. He makes sure every disaster looks "Like it never even happened."

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Jerry Johnson

Production Technician

Jerry joined our team in 2019. As a technician, he works alongside our crew chiefs and other technicians to clean up water damage in local homes and businesses.

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Kaitlyn Medina

Production Technician

Kaitlyn joined our team in 2019. As a production technician, she cleans customers' belongings after they have a disaster. She plays an essential role in making it "Like it never even happened."

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Leterrion Foster

Production Technician

Leterrion is a technician who joined our team in 2021. He works with the crew chiefs in our contents team to make sure we safely store and transport our customers' belongings.

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Leyda Mendoza

Production Technician

Leyda joined our team in 2016. As a technician, she cleans up and restores homes and commercial properties that have been affected by a disaster. She ensures any disaster is "Like it never even happened."

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Manuel Garcia

Production Technician

Manuel joined our team in 2020 as a production technician. You'll find him in the field with our crew chiefs, making sure your property is cleaned and restored!

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Maribel Peralta

Production Technician

Maribel joined us in 2016, and she quickly proved herself to be an asset. As a technician, she works with her team to make any fire damage "Like it never even happened."

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Maricruz De La Riva

Production Technician

Maricruz officially joined our team in 2018, but she brings past experience with SERVPRO. As a technician, she assists with the day-to-day tasks needed to clean and restore our customers' belongings.

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Richard Hemphill

Production Technician

Richard has been with SERVPRO since 2011. He has worked with different departments over the years, but he currently works in our repair department. He plays an important part of the restoration process!

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Stella Gragg

Production Technician

Stella joined us in 2018. She and her team are responsible for sorting and cleaning a customer's contents after they have a disaster. She's a critical part of the restoration process!

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Brent Jarvis

Estimator

Brent joined our team in 2019 after retiring as an insurance adjuster. As an estimator, visits jobs, scopes the damages, and generates an estimate for the cost of our services!

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Clinica Reel

Estimator

Clinica has been with us since 2011. As an estimator, she scopes out jobs and calculates an estimate for the total cost of our services. She is certified and highly trained!

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John Kamstra

Estimator

John has worked with us since 2016, after leaving a career as an insurance adjuster. As an estimator, he scopes out damaged properties and calculates an estimate for the necessary services.

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Billy Pugliese, Jr.

Warehouse Technician

Bill has been with us since 2017, and he has already proven himself to be an asset. As a warehouse technician, he is responsible for making sure our team is always supplied and ready to go whenever disaster strikes!

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David Absher

Warehouse Technician

David has been with our franchise since 2009. He served as a crew chief for many years, but he now runs our supplies warehouse and assists with jobs as needed!