Fire Damage Repair and Restoration

Your Certified Cleanup Professionals

Fire and smoke damage is more than just destructive—it's stressful and emotionally draining. To make matters worse, your home will likely also endure water damage from our local firefighters' efforts. For the uninitiated, the entire process can seem confusing, scary and just outright overwhelming. Fortunately, since 2009, our team here at SERVPRO of Alexander, Caldwell, Burke and Catawba Counties has helped homeowners in the Unifour region of North Carolina recover from fire, water and smoke damages. 

Our IICRC-certified professionals will treat you and your family as members of our own. We'll walk you through the process and ensure you're up-to-date on the progress as we restore your home back to its pre-fire condition.

At SERVPRO of Alexander, Caldwell, Burke and Catawba Counties, we also have an on-site textiles cleaning facility equipped with state-of-the-art equipment. So your sentimental items that were damaged? We might be able to restore those too.

If you have a home in Lenoir, Morganton or Hickory, NC with fire and smoke damage, contact our team and wait for us to arrive. Until we do, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow the tips to protect yourself and your property.

Have Questions? Call Us Today – (828) 396-1070

Why Choose SERVPRO of Alexander, Caldwell, Burke and Catawba Counties?

fast response to fire damage

We’re Faster to Any Size Disaster 

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately, day or night, to your Hickory home or business. A faster response helps to prevent secondary damage and to reduce cost.

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highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques, and we have the experience and specialized equipment to quickly restore your property.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

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fast fire damage cleanup

Our Restore vs. Replace Mentality

Our “restore first” mentality helps to lower costs and get you back in your home or business sooner. This focus relies upon our specialized training and equipment to restore your property back to pre-fire condition.

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Locally Owned Company with National Resources

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is locally owned and operated, so we are part of this community too. When you have a smoke or fire damage emergency, we’re already nearby and ready to help. We take pride in being a part of the Hickory community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (828) 396-1070