Fire Damage Repair and Restoration

Your Certified Cleanup Professionals

Fire and smoke damage is more than just destructive—it's stressful and emotionally draining. To make matters worse, your home will likely also endure water damage from our local firefighters' efforts. For the uninitiated, the entire process can seem confusing, scary and just outright overwhelming. Fortunately, since 2009, our team here at SERVPRO of Alexander, Caldwell, Burke and Catawba Counties has helped homeowners in the Unifour region of North Carolina recover from fire, water and smoke damages. 

Our IICRC-certified professionals will treat you and your family as members of our own. We'll walk you through the process and ensure you're up-to-date on the progress as we restore your home back to its pre-fire condition.

At SERVPRO of Alexander, Caldwell, Burke and Catawba Counties, we also have an on-site textiles cleaning facility equipped with state-of-the-art equipment. So your sentimental items that were damaged? We might be able to restore those too.

If you have a home in Lenoir, Morganton or Hickory, NC with fire and smoke damage, contact our team and wait for us to arrive. Until we do, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow the tips to protect yourself and your property.

Have Questions? Call Us Today – (828) 396-1070

Why Choose SERVPRO of Alexander, Caldwell, Burke and Catawba Counties?

fast response to fire damage

We’re Faster to Any Size Disaster 

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is dedicated to responding immediately to your Hickory fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost.

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highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

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fast fire damage cleanup

Our Restore vs. Replace Mentality

Besides the obvious advantage of lower costs, our “restore first” mentality also gets you back into your home or business quicker and with less disruption to your life.

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Locally Owned Company with National Resources

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is locally owned and operated—so we are part of the Hickory community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large-scale disasters.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (828) 396-1070