Step 1: 24 Hour Emergency Contact
Get a Timely Response
Time plays a crucial role in the water restoration process. If damages are left untreated, you put yourself at an increased risk of having mold growth or structural damages. That's why the first step of the mitigation process is to immediately call our expert team here at SERVPRO of Alexander, Caldwell, Burke and Catawba Counties.
We understand how important it is to have an immediate response, which is why we serve the Unifour area of North Carolina 24/7/365. No matter how severe the water damage is, when you call, we'll immediately dispatch a crew to your Lenoir, Morganton or Hickory home.
We Answer the Phone Ready to Help
Call Today - (828) 396-1070
Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Alexander, Caldwell, Burke and Catawba Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?