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Fire & Water - Cleanup & Restoration

What to Do When You Have Water Damage

2/22/2022 (Permalink)

Woman shrugging and looking confused Not sure what to do if you have water damage? We've got you covered!

Every week, dozens of Morganton, NC property owners call us because their home or business has been affected by flooding, leaks, or other water damages. Fortunately, many people go years without having one of these incidents, but that also means these same people aren’t as prepared for when they do. At SERVPRO of Alexander, Caldwell, Burke and Catawba Counties, we’ve helped thousands of water damage victims clean and restore their properties. That’s why we’re reviewing what you should expect and the steps you should take if and when your property is affected.

Steps You Can Take to Protect Your Property

If you have water damage, you don’t have to deal with it on your own. Below are three things you should do to get the help you need.

1. Deal with the water source. If you have water damage, you should first determine what’s causing the damage and address it at the source. If you have a broken pipe, for example, you’ll need to shut off the water and call a plumber. In some cases, like flooding from a storm, you’ll have to wait until the event is over before you get help.

2. Call a water damage cleanup and restoration company. Water damage—if not adequately addressed—can cause mold growth and compromise your home’s structural integrity. That’s why you should contact a water mitigation company as quickly as possible. They will be able to extract the water, dry affected materials, and apply antimicrobial to discourage mold growth. If you do have mold, companies like SERVPRO can also perform mold remediation!

3. Call your insurance company. Water damage incidents can be costly, but if you have insurance, that’s where it comes in handy! Contact your local representative and review your coverage; it may save you a lot on out-of-pocket expenses. If you contacted a local water mitigation company, they will typically work with your insurance company on your behalf.

We’re Water Cleanup Professionals

Water can do significant damage to your home, but if you follow the above steps, you can stay in control. At SERVPRO of Alexander, Caldwell, Burke and Catawba Counties, our cleanup and restoration team is always available to help you recover from water damage. If you have an incident at your Morganton, NC home, give us a call at (828) 396-1070!

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