Why SERVPRO of Alexander & Caldwell Counties Should Do Your Duct Cleanings

2/28/2019 (Permalink)

Our duct cleaning professionals are here to help!

Most people know that it’s a good idea to clean your HVAC system (at a minimum of every 3 to 5 years, according to the National Air Duct Cleaners Association). Over time, air ducts accrue a buildup of dust, dirt, and other contaminants, which can diminish air quality and negatively affect the performance of your system. That’s why our team at SERVPRO of Alexander & Caldwell Counties provides professional duct cleanings!

But what sets us apart from other duct cleaning services in the Lenoir, NC area? We’re up-front about our costs, we conduct a thorough cleaning, and we walk you through the process.

We Don’t Have Hidden Costs

We believe that customers should know exactly what they should expect to spend when they call us for an HVAC cleaning. When we give a customer a quote, we give a fixed price based on the number of vents and returns the system has. Barring any unexpected issues (such as excessive mold growth in the ducts), we can give our customers a price upfront.

While this might seem like the standard process, some duct cleaning companies have “hidden” fees. They might initially offer a low estimate to get their foot in the door, but they will begin adding costs once they begin the work. Be wary of companies who attempt to do this!

We Offer Thorough, Professional Duct Cleanings

In order to make it “Like it never even happened.” we make it a point to offer thorough cleanings. Our highly trained staff use high-powered vacuums to clean your entire HVAC system. For contaminants that don’t come free, we seal them in place to prevent them from becoming an issue. We believe it’s important that the system is fully cleaned and the customer is satisfied with the results.

In some cases, duct cleaning companies will offer low prices but perform fast, less-than-satisfactory results. A good telltale sign a company is cutting corners is if they aren’t at your home or business for at least a couple of hours (though usually longer).

We Provide More than Before & After Photos

Any decent HVAC-cleaning company will show their customers before and after pictures. After all, it’s one of the simplest ways to prove to a customer that their ducts have been properly cleaned. But we take that one step beyond. Our technicians will gladly explain the duct-cleaning process and answer any of your questions. We believe in offering friendly customer service and reassurance in our professionalism!

Your Duct Cleaning Professionals in Alexander & Caldwell Counties

If you’re in the market for a duct cleaning, it’s important you feel you can trust the company to enter your home or business. After 10 years in the community, we believe we have the reputation and the professionalism to meet your needs. So if you’re looking for a duct cleaning service in Lenoir, NC, you can call SERVPRO of Alexander & Caldwell Counties today!