What our Customers say...


SERVPRO was prompt, courteous, and thorough. I highly recommend them!

SERVPRO was there when I needed them! They know exactly what they're doing!

These guys did an exceptional job! If you need somebody knowledgeable and dependable, then I recommend these guys!

These guys know what they are doing!

Excellent professionals on everything!

SERVPRO performed in an expert and professional manner. They kept me "sane" during my mishap!

We were very impressed with their services. If we need them again, we will definitely hire them!

SERVPRO was a pleasure to work with! I would highly recommend them.

I was very impressed with SERVPRO's professionalism and swiftness. I highly recommend them to anyone who has water damage.

Mitigation work was terrific. Great service!

SERVPRO was pleasant and very accommodating. 

Eric and Rocky were a pleasure to work with!

They were great, very careful with my fragile things.

Quality folks, helped make sure we got what we needed when we needed it.

Everyone from SERVPRO was wonderful and helpful and helped make this very stressful time easier.

We were pleased with the work.

You all were great!

SERVPRO did a phenomenal job! Randy Williams and his staff were very professional in handling the clean up as well as the restoration of our kitchen. The Cleaning and Construction Staff are to be commended on the outstanding job they did. SERVPRO personnel always followed through in keeping us well informed and were on time in their delivery of each promise. Our family could not be more pleased with the results.

This letter is to thank you and your attentive staff for the outstanding work they did in resolving the water damage and restoring this property. From the very first day, your staff responded promptly to the mitigation needs and followed up with the services of a contractor for restoration. If this style of work is indicative of your standard of work, I would highly recommended your organization to others needing your services for cleanup and restoration.

We would like to say thank you to each SERVPRO employee. They were courteous, dressed very nice and did not say one negative word on the Sunday night we had to call them out at 10:30pm until the day our home was move-in ready. When we asked what we could do to help, their answer was, "Just relax, we will take care of everything for you." When faced with tough decisions during the rebuild, I was told to take my time and find what I liked. Our home looks clean and beautiful again, thank you!

The work done in my home was done in a timely manner, thank you.

You and your guys are just awesome! My house looks far better than it did when you began; I am impressed with the work and how quickly it was done! Eric and his crew went well above and beyond their duties! I will give you all a referral any time you need it, and if anyone needs your help I'm sending him or her straight to you!

Everything was handled professionally and efficiently.

SERVPRO of Alexander & Caldwell Counties is very professional and helpful in times of emergency situations.

Your crew went over and above! They provided great service under very hard circumstances.

The crew at our home was exceptionally kind and professional; you would do well to model future employees after them. I felt very peaceful knowing SERVPRO was on the job.

Helpful, friendly, and obviously well versed in all things related to mold and mold remediation. My husband and I were very impressed by the professionalism and attention to detail. Thank you so much.

If not for this great team of guys, I don’t know if I would have made it through the flood damage repair process with a breakdown. I really appreciate your ability to make a stressful situation bearable.

I can’t thank your team enough for all the hard work they did repairing my fire damaged rental property. Of course I am thrilled with the results, but more importantly, so are my tenants.

Our water heater exploded and left our home in a terrible mess. Thank you all for everything you did to give us back our home. We are overjoyed with the results.