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Saving A Digital Disaster From Water Damage To Your Bethlehem Office

12/8/2017 (Permalink)

Commercial Saving A Digital Disaster From Water Damage To Your Bethlehem Office Our SERVPRO technicians have the tools and manpower to take care of your office space and restore it "Like it never even happened."

Our SERVPRO Team Can Save your Bethlehem Office From Water Damage

Office buildings in Bethlehem are not impervious to water emergencies such as service line ruptures. Given the higher volume of electronic equipment and physical/digital files kept on the premises, even a smaller scale incident is one that restoration and water removal specialists should handle. As you know, the worse a problem gets, the more the business is going to be impacted as a whole.

Water damages to your Bethlehem office can spell all manner of trouble for your business as a whole. First and foremost, you have to consider the equipment that you have within this space, whether it is in the room that is currently experiencing the brunt of the water damages or not. Not just the electronics themselves are essential, but all of the software that you have installed on each system is in jeopardy. Company-specific programs need to be reinstalled, and saved data for use in these programs is lost forever if a growing water problem is allowed to breach their shell.

These damages do not even account for the files that you have stored in some regions of the office building. Since it is slowly becoming more customary to make these files into a digital format, what happens when the server supporting your office cloud space or the large external hard drive to store sensitive client files becomes irreparably damaged when water that could have been removed from SERVPRO professionals reaches it?

We at SERVPRO can appreciate that your business is important. Keeping your doors open and your staff able to work is critical to success. That is why our team works quickly to remove the immediate threats to your productivity while simultaneously employing our water restoration techniques to bring your affected area back to its prior conditions. When contacted quickly, there is a high probability that your business does not need to close its doors at all.

Locally Owned Company with National Resources

While your business cannot afford a lengthy stoppage in production, it is unlikely to experience one if you put the right restoration team on the job. Call us at SERVPRO of Alexander & Caldwell Counties; we can be reached anytime at (828) 396-1070.

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What To Expect During Mold Damage Restoration In Your Bethlehem Home?

11/14/2017 (Permalink)

Mold Remediation What To Expect During Mold Damage Restoration In Your Bethlehem Home? Mold is one of the most significant problems that a homeowner faces after water damage.

What To Expect During Mold Damage Restoration

Mold is one of the most significant problems that a homeowner faces after water damage. If the moisture is not promptly and efficiently removed from the property after flooding, mold damage is almost inevitable. Apart from jeopardizing the structural integrity of your Bethlehem property, the mold may also pose a health risk.

It is essential to act fast and take steps to control mold damage in your Bethlehem home as soon as possible. Mold remediation is a complex process that should be carried out by professionals. Thankfully, here at SERVPRO, we have a team of mold remediation experts that can help you tackle this problem. We use a state-of-the-art, multi-step process to contain and eliminate mold as safely and efficiently as possible. Here are the steps involved in a typical mold remediation process.

1. Containing The damage
The first step toward restoring mold damage is to contain the mold and prevent it from spreading to the unaffected areas. Installing containment barriers, establishing a negative air pressure in the containment area and sealing HVAC vents are some of the crucial steps during this phase of the process.

2. Removing The Mold Contamination
SERVPRO professionals have expertise in removing mold contamination safely and efficiently. We use vacuum pumps equipped with High-Efficiency Particulate Air (HEPA) filters to remove mold from non-porous surfaces. If the mold has contaminated porous material such as carpet, drywall, and insulation, our technicians eliminate the mold by removing the source of contamination itself.

3. Cleaning And Eliminating Settled Spores
The settled spores are removed by HEPA vacuum. The HEPA filtration system can remove microscopic mold spores with an efficiency of up to 99.97% to prevent secondary growth. The cleaning of settled spores takes time and is usually performed in multiple stages to ensure complete elimination.

4. Drying
Drying is perhaps one of the most critical steps to prevent further mold growth. Once the cleaning process is complete, and spores have been eliminated, drying can begin. SERVPRO experts use state-of-the-art air movers and dehumidifiers to get rid of the moisture from the mold.

Mold remediation is a delicate process that requires a lot of skill and expertise. Make sure that you are seeking professional help as soon as you spot damage to limit the extent of damage and prevent it from spreading.

Call SERVPRO of Alexander & Caldwell Counties at (828) 396-1070 to schedule an inspection today. Our experts can help you devise a plan to combat mold damage and restore your home to preloss conditions in no time.

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Be Mindful of Leaking Windows After Flood Damage in Bethlehem

11/10/2017 (Permalink)

Storm Damage Be Mindful of Leaking Windows After Flood Damage in Bethlehem SERVPRO suggest regularly inspecting your windows for damage after a storm to prevent mold growth or other damage to your home.

Checking Your Windows Regularly Can Prevent Flood Damage

Winter storms and inclement weather carry with them a real risk of flood damage to your home. Floods might cause damage ranging from minor leaks to major structural problems. One area of your house that requires extra care is your windows. Window leaks let water into your home, and if the damage goes unchecked, the wood around your windows is at risk. There is also a potential for mold growth when water pools in dark areas with a suitable fungal food source such as wood or drywall. SERVPRO recommends all Bethlehem homeowners check their windows regularly for signs of damage.

The best way to prevent potential window leaks after flood damage in Bethlehem is regular checks. We suggest that every time the weather is rainy or there is snow or hail, you check your windows afterward for signs of water. You do not need to wait until a significant flood or storm; in fact, it is better if you do not wait, because by then it is too late to take action.

The location of a leak gives you a clue as to its source. Visible water on the window frame or the area where the jamb meets the sash suggests the problem is with the window itself. However, leaks in the area surrounding the frame such as the walls or ceiling may point to a problem elsewhere in the house.

There are some steps you can take to protect windows, such as caulking around them or installing a weather strip. However, if you suspect the problem is with the actual structure around the window, it is a good idea to call in a window specialist to take a look.

If a leaking window causes pooling water or even mold growth in your home, give SERVPRO a call straight away. Our IICRC-certified technicians are waiting to offer assistance. We have all the equipment necessary to extract water from your home and remediate any mold growth situation. We dry the area thoroughly to reduce the risk of mold growth.

For help with leaking windows in Adako, Bethlehem, Bailey Camp, Ellendale and surrounding areas, call SERVPRO of Alexander & Caldwell Counties at (828) 396-1070 today.

For more information regarding Bethlehem, click here.

Quick Action Saves Water Threatened Inventory at Bethlehem Store

11/1/2017 (Permalink)

Commercial Quick Action Saves Water Threatened Inventory at Bethlehem Store SERVPRO's IICRC certified technicians remove water from wood flooring then use a variety of techniques to restore them "Like it never even happened."

SERVPRO's Thorough Drying and Restoration Process

Unique products and a quirky approach to selling make a repurposed historic house the perfect place to display home furnishings and décor in Bethlehem. Interesting and eclectic surroundings come with the unpredictability of an aging building. When water damage develops from leaks in old pipes, we have the experience and strategies to save your room stagings from a soaking.

Creating an inviting atmosphere in the various rooms used for display, the 100 plus-year-old radiators in your retail space also create havoc as their rusted valves begin to leak. The water at first was unnoticeable, drops at a time, but then rugs and carpeting nearby became sodden. The designer furnishings are next, but we have other and much more constructive ideas.

Even before we arrive, you can help avoid water damage in your Bethlehem retail space by lifting furniture up and place blocks or foil covered towels under the legs. This keeps water from wicking up the wood or rusting metal fittings. Roll up area rugs for evaluation and potential specialty cleaning, and also to prevent dyes from staining other flooring. SERVPRO crews assess the scene upon arrival, and a plan for drying and restoring the antique wooden floors and the modern carpeting takes shape.

The water source to the radiators must be shut down and arrangements for repairs made. Once that is secured, SERVPRO technicians begin water extraction. Care is taken when using vacuum extractors on the wall to wall carpet to minimize stretching and prevent tearing at seams. Delamination, where the backing pulls away from the fiber layer, is a risk reduced when IICRC trained workers complete the task. The padding, if left in place, must be dried through the carpeting as well, which requires weighted wand techniques to force all moisture out. Air movers and dehumidifiers speed the process by moving moist air away from the areas affected, allowing the drier air to absorb water vapor given up by the carpeting.

Wood flooring is resilient if treated fast. After standing water is removed, SERVPRO technicians use a variety of techniques to resolve the remaining moisture issues. Drying the subfloor is critical, as the top layer wicks up any dampness, resulting in cupping -- where the planks rise on the edges, leaving a valley. Surface dampness left unresolved can cause crowning, where the center of the boards swells up. Buckling happens when the floorboards curve up from the subfloor after prolonged water exposure.

Drying mats lie directly on the floor and pull up moisture. We may pull up a few sections to aim air movers at both the main and the subfloor. Small holes drilled or, in severe cases, finishes removed, allow the wood to release trapped moisture, helped by dry air provided with dehumidifiers and air movers. Throughout the process, SERVPRO workers measure and monitor the progress of moisture reduction.

SERVPRO of Alexander & Caldwell Counties has the highly qualified technicians and powerful drying equipment to reduce moisture to normal levels in floors and other surfaces. Call (828) 396-1070 to help with water damage due to any source.

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Neutralizing Smoke Odors in Your Bethlehem Home After a Fire

10/24/2017 (Permalink)

Fire Damage Neutralizing Smoke Odors in Your Bethlehem Home After a Fire If your space heater causes a fire, big or small, call SERVPRO to repair your home and remove the odor left behind.

Cleaning, Repairing and Deodorizing Your Home After Fire Damage

With the cold weather coming in Bethlehem, space heaters are coming back out. They are a popular choice due to their portability and small size, making them easy to reposition. When carefully used, these appliances can be one of your most valued pieces of equipment all winter long. If not used safely, however, these little heaters can pose a fire risk in your home.

If your Bethlehem home has suffered from fire damage due to a space heater, you want to repair the damage as soon as possible, even if it was small. At SERVPRO, our technicians are expertly trained and experienced to handle fire damage of any size, including cleaning up any soot and smoke residues the fire leaves behind.

Removing the smoke odor of a fire-damaged home presents a challenge. Our technicians are more successful at removing them because we understand how odor molecules permeate a structure and how to use various methods of odor removal. We also understand that customers perceive odors in different ways. Our task is to neutralize the odors that you consider unpleasant.

As SERVPRO techs attempt to deodorize, we deal with two kinds of odors – ones real, and ones imagined. The real odor is the sensation of smell caused by a real substance. Odor molecules interact with olfactory nerve cells in your nose. These nerves send messages to your brain which are interpreted by the olfactory lobe. Psychological or imaginary odors are what people believe they are smelling.

Deodorization requires a combination of techniques for it to be successful. Doing so results in all the odors being neutralized in the end. The first step is to get rid of the source causing the odor, and then we clean up the residues. After cleaning, ventilation or air scrubbing to get rid of odor molecules from the air indoors is next.

SERVPRO of Alexander & Caldwell Counties has the experience you need to not only clean and repair your home after fire damage, but remove the odors from smoke as well. Residents in the areas of Bethlehem, Sawmills, or Lenoir should not hesitate to call us at (828) 396-1070 after a fire.

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Water Removal Linked to Clogged Downspouts in Stony Point

10/10/2017 (Permalink)

Water Damage Water Removal Linked to Clogged Downspouts in Stony Point When debris and leaves get logged into your gutters and downspouts, water can pool around your foundation and cause damage. Call SERVPRO for help.

SERVPRO Technicians Check Many Points at Which Water can Enter Your Home and Cause Damage

Your Stony Point drainage system that begins with a well-shingled roof, properly canted gutters, and adequately maintained downspouts impacts the foundation of your home if any portion of the configuration fails. Heavy rains due to severe storm patterns need to drain away from your home. If water collects inside instead, you may need professionals to remove the water.
Seasonally torrential rains gush from your gutters and pound a depression around your house, resulting in an urgent water removal need in Stony Point. During the autumn, falling leaves join any storm debris clogging your downspouts and causing your gutters to pull away from your roof edge. This disrupts the carefully constructed pipeline that should allow water to flow down the gutters, into the drains, and finally deposited on a downslope away from your foundation. Inches of water build up in your utility room or crawl space because of the clogs, and our trained technicians and specialized equipment are ready to evacuate the moisture to avoid water and secondary damage.
Over the period of a few days, North Carolina can experience several waves of soaking storms. The ground around your home becomes supersaturated as the water fails to drain away, permitting the water to build up. SERVPRO water removal teams arrive with submersible pumps and high-efficiency water extractors to pull water out of your structure. Failing to remove this accumulation is a mistake as the ground cannot absorb more, and any insulation becomes waterlogged and prone to mold growth. Vapor barriers might need repair or reinstallation if they deteriorated.
Any plumbing or HVAC venting near the water incursion risks compromise if the level is not reduced or eliminated. Once we remove the water, SERVPRO workers inspect the ductwork and any other mechanical systems to ensure continued operation is appropriate. If a breach is identified, we add cleaning and sealing the venting to the water removal plan. If even small amounts of moisture remain, structural materials and fixtures risk continual deterioration.
Post-water removal, SERVPRO technicians will review the gutter and downspout issues and recommend repairs that avoid future water accumulation crises. Throughout the process, we work with your insurer to limit your out of pocket expenses.
SERVPRO of Alexander & Caldwell Counties offers local residents the equipment and skilled crews to eliminate water retention problems. One call to (828) 396-1070 sets all of our services in motion on your behalf.

For more information about the City of Stony Point, North Carolina visit:,_North_Carolina

Look for Mold Damage in These 3 Hidden Places in Your Bethlehem Home

10/6/2017 (Permalink)

Mold Remediation Look for Mold Damage in These 3 Hidden Places in Your Bethlehem Home It is important to rinse your dishes immediately after use before setting them in the sink to prevent mold growth.

Regularly Checking Your Home for Mold Can Prevent Further Damage

Mold damage is the bane of all householders. The fungi are present in most homes which makes it impossible to eradicate. Often mold appears to have vanished when in fact it has merely gone dormant, ready to resurface once more as soon as it has moisture and enough organic material to grow. Bethlehem homeowners are most likely aware of the typical places mold likes to grow, including damp areas such as bathrooms or laundry rooms, or cold, wet places like basements or porches. The telltale black or green patches alert you to the fact that the spores have taken up residence in your house.

Mold damage in your Bethlehem home gets worse when it is left unchecked. Colonies release new spores which travel to other areas of your house – they travel through the air, or even on your clothes or boots, or household pets. Keeping on top of the mold is important to stop it from spreading, which is why SERVPRO recommends you check out these three unexpected places spores settle in your home.

1. Air Conditioners Air conditioners are the perfect breeding ground for mold because they draw in moisture, which the fungus needs to grow, and pollen, which makes an ideal meal. Check your AC unit regularly for signs of growth and call in SERVPRO at once at the first sign of a problem. Our IICRC-certified technicians have specialist equipment and tools to clean even hard to reach nooks and crannies.

2. Dishes After you wash your dishes, you think of them as clean – and that is a good thing! However, dirty dishes are an ideal breeding ground for mold. Stacks of dirty, damp dishes provide both the moisture and the food source fungus needs to grow. Prevent mold growing on your crockery by running it under a tap immediately after your meal. Do not leave dirty dishes standing around, and always dry plates and bowls completely before storing.

3. Window Seals Window ledges and surrounds typically collect dust and dirt, which provide a food source for fungus. Add condensation or even leaks from rainfall, and you have an ideal breeding ground for mold. Keep window surrounds clean and dry at all times. Invest in a dehumidifier to reduce humidity, and replace worn window seals.

Our IICRC-certified technicians are ready to help with mold remediation. We clean and scrub visible mold, vent contaminated air from your home, and reduce humidity to discourage regrowth.

For help with fungus in Taylorsville, Kings Creek, Sawmills and surrounding areas, call SERVPRO of Alexander & Caldwell Counties at (828) 396-1070 for assistance today.

Click here for more information about Bethlehem, North Carolina.

Bethlehem Residents Receive Professional Flood Damage Restoration Services

9/28/2017 (Permalink)

Water Damage Bethlehem Residents Receive Professional Flood Damage Restoration Services Dealing with flood damage to your Bethlehem property can be a lengthy process, especially if you attempt to do things alone.

Professional Flood Damage Restoration Services

Recent storms have left many Bethlehem residents reeling from more damage than expected. Some are looking for temporary housing while others show a strong desire to get back home as soon as possible. If you find yourself suffering a similar situation, help is not far away.

Dealing with flood damage to your Bethlehem property can be a lengthy process, especially if you attempt to do things alone. Giving us a call gives you access to IICRC-industry certified technicians, advanced equipment, and the resources needed to get you back on track. Our crew is available to answer your call 24/7, 365, giving you the help you need, today.

After calling your insurance company and before returning to your flood-damaged home, call SERVPRO. Our technicians can make your return home safer, eliminating any hazards that may exist, and getting started on your home’s flood damage restoration immediately. You might be surprised by how many electrical, fire, and safety hazards are present after a flood. It takes a qualified professional to identify them all and to keep your family safe. At SERVPRO, we provide you with full-service solutions and work hard to mitigate any damages or reduce any losses you might experience. Our technicians manage your entire restoration from beginning to end, informing you of our progress and communicating all issues with your insurance company to ensure you receive the results you deserve.

SERVPRO technicians train hard and work harder so that you never have to worry about getting qualified help again. Whether you have your entire home or a single room flooded after a storm, it is easy to get the help you need to recover fast. We have water extractors and drying equipment of all shapes and sizes, along with the ability to identify, clean, and restore hazardous areas to make your home safe again.

By contacting SERVPRO of Alexander & Caldwell Counties, you obtain access to local, highly-trained professionals who understand your circumstances and want to help you recover quickly. We provide you with quality cleanup and restoration services throughout Lenoir, Adako, and Stony Point in the quickest, most efficient manner possible while maintaining a safe, secure site. Call our emergency service line, today (828) 396-1070.

To learn more about the city of Bethlehem visit,_Alexander_County,_North_Carolina.

Why Homeowners Trust SERVPRO's Emergency Water Removal Services in Taylorsville

9/25/2017 (Permalink)

Storm Damage Why Homeowners Trust SERVPRO's Emergency Water Removal Services in Taylorsville Flooding happens but your quick call to SERVPRO after a storm can make all the difference in the remediation and restoration processes.

Our Team Responds Quickly When You Call After a Storm

Whether your home has been completely flooded by a major storm or has much more limited patterns of damage, removing water from the building is likely one of your top priorities. SERVPRO is ready and standing by after any catastrophe to help get your home dry as quickly as possible. Our water removal strategy in Taylorsville is designed to be as timely and efficient as possible to spare work and expenses later, while still being effective at drying out your home even while the rest of the neighborhood remains drenched.
Lightning-Fast Response Times
The core of SERVPRO's Taylorsville water removal strategy is comprised of our mitigation tactics. We have personnel ready around the clock to respond to calls and ensure that as little damage as possible happens in the immediate aftermath of a disaster. Within hours, we show up on the scene with water extractors and air movers to start removing moisture immediately, getting standing and voluminous water out of your home in as little time as possible.
Thorough Work
Getting done quickly is far from the most important aspect of what we do. Above all else, we make sure our work is thorough, so that you can have peace of mind and so that we can continue to provide our services to other homes in need. Machines such as dehumidifiers and deodorizers help to mop up the last vestiges of water in your home and erase any traces of what once happened. We also work closely with insurance companies, who often come to inspect the site and evaluate our performance. Hundreds of insurers across the country prefer SERVPRO because they never find our work lacking. In fact, if a flood or storm has impacted your home, your insurer may have expressly recommended us for restorations.
If your home has been hit by a flood or major storm, be sure to call SERVPRO of Alexander & Caldwell Counties right away at (828) 396-1070 for our 24/7 emergency services.

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Handling Water Damage After a Heavy Storm in Taylorsville

9/8/2017 (Permalink)

Storm Damage Handling Water Damage After a Heavy Storm in Taylorsville If a storm leaves your home with flood damage, call SERVPRO for professional water removal services.

Steps to take if you experience flood damage in your home

Tornadoes, hurricanes, and quick summer thunderstorms can all create significant damage to your home. Even though the wind causes damage such as downed trees or torn shingles, heavy rains can lead to flooding, even if you are not along the water. There are some helpful steps you can take after your home in Taylorsville is damaged by water from a storm before help arrives.

Before water damage professionals, such as SERVPRO, arrive, you can remove as much excess water as possible from your Taylorsville home by blotting and mopping. Wipe water from wooden furniture after lamps and other tabletop items are removed. If cushions or upholstery are wet, take them out and prop them up so they can evenly dry. If there are any books or magazines which have gotten wet, pick them up, since the colored covers can stain whatever they are lying on.

During the summer, you run your air conditioner to get rid of the excess water in the air. Since winter is dryer, you may not need to do this in colder months. If the air seems heavy with moisture, you should think about running the AC unit, even if it is colder outside. You can also purchase a dehumidifier if you would rather not run your air conditioner in the colder weather. Also, keep in mind that our technicians at SERVPRO have industrial fans and dehumidifiers that they use to help dry your home out faster.

If whole rooms are flooded, turn off circuit breakers to these rooms to avoid water contacting any electrical appliances. Do not use your vacuum to remove water. Instead, utilize a wet-dry vacuum, or even better, is letting our IICRC-certified technicians use our truck-mounted pumps to remove any standing water after they arrive at your home.

Do not turn on any appliances in a flooded room, and if the water has saturated the ceiling, do not use ceiling lights or fans. If the ceiling is sagging from moisture, do not stand in or walk through the room, since the ceiling could collapse.

When your home is severely flooded, your first step should be to call SERVPRO of Alexander & Caldwell Counties, as it is not safe for you to perform the water removal yourself. Our experienced staff can take care of everything for residents of Bethlehem, Taylorsville, and Lenoir when they call us at (828) 396-1070.

Click here to learn more about Taylorsville, North Carolina.