Water Damage Repair and Restoration

Your Certified Cleanup Professionals

Water damage can be expensive to clean up—whether it's caused by a leaky appliance, a broken pipe or an overflown toilet. Unfortunately, unless know how to dry drywall, hardwoods and other materials, you can put your home at risk of mold and other complications. That's why you should turn to trained professionals, like SERVPRO of Alexander, Caldwell, Burke and Catawba Counties. For more than a decade, our water damage specialists have helped thousands of local property owners clean and restore their water-damaged homes and buildings.

As an IICRC-certified firm, we use state-of-the-art technology to thoroughly and efficiently extract and dry excess moisture in your home. We also visit the property regularly to monitor moisture levels and offer status updates so you can have peace of mind. No matter the extent of the damage, our team will respond to any size disaster in the Unifour region of North Carolina, including Hickory, Lenoir, Morganton, Newton and Conover!

Have Water or Flood Damage?
Call Us Today – (828) 396-1070

Locally Owned Company with National Resources

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is locally owned and operated—so we are part of this community too. We are also part of a national network of over 2260 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of Alexander, Caldwell, Burke and Catawba Counties?

fast response to water damage

We’re Faster to Any Size Disaster

When water damage strikes, a fast response is critical. Day or night, Hickory residents and business owners can expect us to respond immediately to your water emergency.

Learn More

highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

Learn More

fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Learn More

Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Visit our updated page