Our Storm Response Team

9/11/2019 (Permalink)

Our team is always ready to help, even if we have to travel!

A year ago, Hurricane Florence utterly devastated the Carolinas. Last week, Hurricane Dorian struck the areas as well. While it had weakened considerably from its peak as a Category 5 storm, it still caused significant damage. That’s where SERVPRO comes in. Although we primarily service Alexander & Caldwell Counties, our team has and will aid areas affected by catastrophic storm damages.

Why We Help Other Areas

We’ve mentioned in other blog posts that we can handle any size disaster. This is true—in part—because we are a large loss franchise, but it’s also true because we have the support of more than 1,700 other SERVPRO franchises across the nation. Conversely, we also support other franchisees in need, such as those in hurricane-affected areas.

But this isn’t some obligation—our team truly believes in helping others in need. When we announce our plans to travel, many of our employees are eager to volunteer, even knowing they will be in less-than-ideal conditions.

Should We Stay, or Should We Go?

One of the most challenging aspects of responding to storms outside our area is deciding if we should go. Our top priority is to make sure that our local community is taken care of first, so when we are considering a response, we have to take that into consideration.

Fortunately, as our team has grown over the years, it’s been easier to take some of our team without affecting our customers at home. In some cases, we will hire temporary workers to assist us with our storm response.

Our Team is Ready

Fortunately, our services were not needed this time, but our team was packed and ready to go. Regardless, we’re here to serve the Lenoir community and surrounding areas, so if you have damages of your own, you can call our team anytime at (828) 396-1070!