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Fire & Water - Cleanup & Restoration

Packing, Cleaning, & Storing Your Possessions

7/29/2019 (Permalink)

Our team makes sure every item is inventoried and carefully packaged before being sent back to our warehouse for cleaning and storage.

Floods, fires, and other disasters usually affect an entire area of your home or business. So it’s not just the floor and the walls that are damaged—it’s also your furniture, your clothes, and your valuables.

We’ve served the Lenoir, NC community for 10 years, and we’ve learned that it’s sometimes the sentimental items that mean the most to our customers. That’s why our team of professionals performs packout services as part of our restoration process.

The Packout Process: Salvageable vs. Unsalvageable

Our packout service is a process by which our team “packs out” your property’s contents to be temporarily relocated for the duration of the restoration process. When you have a disaster, one of the first things we do is send a team to sort and box your belongings. To ensure every item is accounted for, we scan and catalog every item into our system before placing them in labeled boxes. This process also ensures customers get all of their belongings back!

Unfortunately, some items—either due to the nature of the item or the amount of damage it sustained—won’t be able to be saved by our team. Known as “nonsals,” these unsalvageable items are cataloged the same as all of the other belongings, but they are generally disposed of instead. However, before we take any such action, we always meet with you to review the unsalvageable items so you can make a final decision!

We Clean Your Belongings

The packout process is usually just the beginning. Once our technicians have relocated your belongings to our warehouse, they will be expertly cleaned. We use a range of cleaning techniques and proprietary products to restore it as close as we can to the original condition. Any textiles—including clothes, linens, and stuffed animals—will be sent to our on-site state-of-the-art textiles cleaning facility. Our facility is also equipped with an ozone chamber to eliminate any lingering odors!

Contact Us to Recover Your Damaged Contents

We know how important it is to save sentimental items. Our technicians work hard to restore your home’s contents to their pre-disaster condition. If you have a disaster and need a team of local professionals, call us today at (828) 396-1070!

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